All these Terms and Conditions protects you the (customer) and us (THE RICOCHET ROADSHOW)
PAYMENT WILL BE EXPECTED ON THE DAY OF YOUR EVENT EITHER BY CASH OR BANK TRANSFER
THIS PRICE CHARGED WILL BE INDIVIDUAL TO YOU BASED ON WHERE WHEN AND FOR HOW LONG
It is the booker’s responsibility to check that any venue being used has all the necessary Entertainment and Alcohol licenses.
It is the booker’s legal responsibility to comply with and ensure that current Health and Safety regulations are in place and any place of performance is fit for the use intended. A safe electrical supply must be provided. All outside situations (Marquees / Outbuildings) must be dry and undercover and made safe for electrical use and insulated from the ground. Ensure that there is sufficient TOTAL electrical power available for all of the service equipment and other contractors using the facilities.
Smoke machines can only be used with the prior consent of the venue management.
A minimum clear floor space is required of 4 Metres x 2 Metres with a head height of 2.2 metres with a minimum of 2 x 13 amp power sockets within 6 metres of the setup area. If another additional entertainment is booked ie. a band then adequate floor space must be available for all the performers.
At least 75 minutes is required for setting up and 40-60 minutes to dismantle and reload equipment. This must be taken into account when planning any arrangements. If needed an earlier setup time can be made by agreement (Before your guests arrive or before the meal), This may result extra cost due to extra time and travelling expenses.
In the event of any damage to or loss of any equipment or materials provided by the DJ for the purpose of the performance by any occurrence or by person/s on the premises, the booker shall be liable to pay in full for the repair or replacement cost of equipment and the hire of necessary equipment or materials during replacement time and to compensate for any loss of work due to that damage or loss.
The booker realises that while we have excellent DJ back up in place and every reasonable safeguard is assured we cannot be held responsible for any DJ illness, sudden malfunction or breakdown of any electrical equipment as this is an unavoidable occurrence and is outside of our control. We will however, make every reasonable effort to rectify the situation. In the extremely unlikely occurrence of a non-performance or if a total failure occurs, the booker will be refunded the total fee in full. In this situation, this will be the full extent of our liability to the booker.
Any delayed set up time or subsequent delayed start time due to the overrun of any prior proceedings or of situations being outside of our control will not warrant an extension of the stated finish time or any fee reduction. However, at the sole discretion of the DJ and with the permission of the venue management, an extension of these performing times may be made. The DJ will charge an additional fee. This fee must be paid in cash to the DJ before any extra time commences.
No other persons or performers may use any of the equipment provided other than by prior consent of The RICOCHET ROADSHOW
The booker is responsible for the conduct of all persons attending the event whether those persons are invited or not. We cannot take any responsibility for controlling rowdy behaviour or ejecting unwanted persons from the venue. Our DJ’s have the right to perform in a safe environment. We reserve the right to terminate our services should any physical, verbal abuse or intimidating actions be made to the DJ, venue staff or any of those persons present at the event.
In these circumstances, no refund will be given, and the full fee will still be payable.
THE RICOCHET ROADSHOW reserves the right to provide a substitute service in the event of the company being unable to appear for any reason.
If a booking has been confirmed in writing between the client and The Ricochet Roadshow and upon arrival at the venue we find another DJ/service has been booked by the client or someone acting on behalf of the client, then the full payment shall be payable to ourselves (THE RICOCHET ROADSHOW).
THE RICOCHET ROADSHOW will ensure that Public Liability insurance is provided but only for the protection of the public again harm, pain or suffering caused by The ricochet Roadshow personnel or equipment and not by actions of the client or guests who may cause or instigate such harm, pain or suffering to themselves or other under influence of alcohol or other substances.
Please note with weather conditions (snow or ice), where road conditions are dangerous we reserve the right to cancel at any time.
